PAYMENT METHODS
1. Payment Methods
We accept the following payment methods:
- Credit and debit cards (Visa, MasterCard, American Express, etc.)
- PayPal
2. Payment Processing
- Payments are processed securely.
- Your payment information is encrypted and not stored on our servers.
- Once your payment is successfully processed, you will receive an order confirmation email.
3. Order Confirmation
- You will receive an order confirmation email once your payment has been processed.
- If your payment is declined, we will notify you and request an alternative payment method.
- Please ensure that your billing information matches the information on your payment method to avoid any delays in processing your order.
4. Pricing
- All prices are listed in US dollars and include applicable taxes.
- We reserve the right to change prices at any time without prior notice. However, any changes will not affect orders that have already been placed.
5. Billing Information
- You agree to provide accurate and complete billing information.
- You are responsible for any additional charges incurred due to inaccurate billing information.
6. Payment Security
- We take the security of your payment information seriously. All transactions are processed through a secure payment gateway that is PCI-DSS compliant.
- We do not store any credit card information on our servers.
7. Currency Conversion
- If you are purchasing from a country with a different currency, your payment method may convert the amount to your local currency at the prevailing exchange rate.
- Any currency conversion fees imposed by your payment method provider are your responsibility.
8. Fraud Prevention
- To protect against fraud, we may require additional information or verification before processing your order.
- If we suspect any fraudulent activity, we reserve the right to cancel the transaction and notify the appropriate authorities.
9. Refunds and Disputes
- Please refer to our Return Policy for information on refunds.
- If you have any disputes or issues with your payment, please contact our customer service team at service@mystepic.com. We will work with you to resolve the issue as quickly as possible.